~Hey Guys, I have not been able to access `app.pre...
# ask-communitym
Miremad Aghili
09/30/2022, 10:36 PMapp.prefect.cloud✅ 1
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Mason Menges
09/30/2022, 10:37 PMHey @Miremad Aghili What happens when you're attempting to access the page? Are you seeing any errors?
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Miremad Aghili
09/30/2022, 10:38 PMno I just see a blank white window
Miremad Aghili
09/30/2022, 10:38 PMMiremad Aghili
09/30/2022, 10:39 PMI think it is a chrome issue
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Mason Menges
09/30/2022, 10:41 PMThere was an issue in the UI that caused a service worker to access non-existent resources it's been fixed on our end but the service worker may still be stuck in a loop, you should be able to clear it up by going to the application tab of the dev console and clearing the site data from the storage section, making sure the unregister service workers check box is selected
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Tony Piazza
10/01/2022, 12:30 PMi am also seeing a blank page when trying to access: https://app.prefect.cloud/
Tony Piazza
10/01/2022, 12:32 PMI can get to it from an incognito window.....
Tony Piazza
10/01/2022, 12:37 PMhad to do a hard refresh to get the page to render.
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Jenny
10/01/2022, 1:22 PMThanks for letting us know. If you or others see it again can you try:
1. Opening the dev console
2. Going to Application
3. Selecting Storage
4. Making sure 'Unregister service workers' is selected
5. Clicking 'Clear site data' and then refreshing the screen.
I made a little video of how to do that.
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