Hello everyone We have been using prefect 1 0 for quite some

Question

Hello everyone We have been using prefect 1 0 for quite some time in lower and higher environments Recently there was some activity ran by the security team and the server where prefect db is hosted was moved to private subnet Right after that several issues start popping up Unable to run the jobs from UI Flows can t be scheduled because scheduler option is not working Agent is not picking up the scheduled jobs Whole stack is deployed on AWS ECS Fargate Issues still persist even after bringing back the subnets to public

Muhammad Usman Ghani · Answer

Hi < Anna Geller> As described above we are still figuring out the issue with our deployment Based on our recent investigation the response from below mutation is returning empty list for `flow run ids` even when there are some schedules flow runs available in the DB ```mutation $input get runs in queue input get runs in queue input $input flow run ids ```

Anna Geller · Answer

If orchestration layer moved to a private subnet perhaps you need to do the same with your execution layer i e redeploying your agents to the same VPC and subnet

Muhammad Usman Ghani · Answer

In our case only DB was moved to a private subnet We reverted this change as well but no luck so far

Anna Geller · Answer

sorry such infrastructrure issues is beyond the scope of how we can help in the community hard to do via Slack anyway you may reach out to paid support if you need more guidance with infra <https discourse prefect io t how to get in touch with prefect professional services 275>