I m getting false notifications from Prefect Cloud from the Prefect Community #ask-community

I'm getting false notifications from Prefect Cloud...

Jessica Smith

06/30/2022, 5:05 PM

I'm getting false notifications from Prefect Cloud, from the PagerDuty Automation I have enabled. The notification says "Prefect Action Failed Notification", but the details show that HTTP response code was 202 (Accepted). So these probably should not be causing a failure notification. The

PagerDutyNotificationAction

(

24dfaasdfe-93dd-4b11-8dddc-4xxxxxx3d23

) has failed with 'HTTPError: 202 Accepted 'PagerDuty did not provide error details.' while contacting service API. Check your action configuration. See the Pagerduty docs for more details on error handling.' during execution triggered by

FlowSLAFailedEvent

event from hook

b625xx8-d3x-4xxe-bxx6-1xxxxxx67f2

Anna Geller

07/01/2022, 1:16 AM

Could you check and perhaps screenshot your Pager duty Automation setup? The error suggests you are using a Cloud hook rather than Automation? Not sure, I might be misinterpreting this error message There is also a test option to validate Automation actions - can you check if that works?

Jessica Smith

07/01/2022, 3:13 PM

Here are the screenshots

Jessica Smith

07/01/2022, 3:13 PM

Jessica Smith

07/01/2022, 3:13 PM

Jessica Smith

07/01/2022, 3:17 PM

The test notification comes through fine, no error notifications from Prefect. It does come through twice though, it has every time I've ever tested it

Jessica Smith

07/01/2022, 3:17 PM

Anna Geller

07/01/2022, 5:27 PM

can you share your tenant ID and the flow run for which this happened?

Anna Geller

07/01/2022, 5:27 PM

I'll try to compile a GitHub issue with details for the infrastructure team to investigate

Anna Geller

07/01/2022, 5:29 PM

Can you add this extra info directly to the issue? https://github.com/PrefectHQ/prefect/issues/5955

Jessica Smith

07/01/2022, 5:30 PM

Yep, I'll get it added shortly, thanks!

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