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#prefect-community
Title
# prefect-community
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rectalogic

06/23/2022, 3:13 PM
we're no longer able to login via firefox or chrome. We login then get sent to https://cloud.prefect.io/access-denied In chrome sometimes it can't resolve cloud.prefect.io
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Kevin Kho

06/23/2022, 3:14 PM
I’ll need to ask some team members and get back you do. If it like that on incognito too (just trying to get more details)?
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rectalogic

06/23/2022, 3:15 PM
yes it fails in an incognito window too
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Kevin Kho

06/23/2022, 3:18 PM
We rolled back a change. Can you try on incognito now?
r

rectalogic

06/23/2022, 3:21 PM
ok
still fails. We realized we are able to login to https://beta.prefect.io/auth/login#p I think another dev signed us up for 2.0 beta. Does this mean we lost access to 1.0?
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jawnsy

06/23/2022, 3:23 PM
also try going here to log in: https://universal.prefect.io/app/UserHome you should see a page like this:
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rectalogic

06/23/2022, 3:23 PM
so we just can't use https://cloud.prefect.io/ any more?
hmm at https://universal.prefect.io/app/UserHome if I click the "Prefect Cloud" box, I end up back at access denied
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nicholas

06/23/2022, 3:25 PM
You should still be able to use cloud.prefect.io @rectalogic - can you shoot me a DM with your team name?
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