Hi, I'm trying to register orion cloud (https://beta.prefect.io/) with email firstname.lastname@example.org. No code is sent over my email so I couldn't finish the registration.
"Forgot my password" doesn't work, "resend verification" doesn't work.
Please take a look.
06/11/2022, 4:21 AM
Hey Quan, I think I’d need to get back to you on Monday for this. You could use Orion on local though in the mean time
06/11/2022, 4:28 AM
Thank you Kevin. Please contact me as soon as you can investigate this situation.
06/11/2022, 9:30 AM
Hey @Quan Cao - sorry for asking the obvious but have you checked your promotions/spam etc folders. Emails from us shouldn’t go there but it’s always worth checking.
Also, have you tried that email with sign up with Google?
06/11/2022, 2:21 PM
Hi Jenny, thank you for checking.
Yes I checked every mailbox in Gmail, not that I unfamiliar with those things.
And when I try to signup/signin with using OAuth, 400 error raises as attached picture.
06/11/2022, 5:48 PM
Hey @Quan Cao Thanks so much for the report! This appears to have been a configuration problem on our end, and it should be fixed now. Can you please try again?
06/12/2022, 7:57 AM
Thanks @jawnsy, I'm now able to login using OAuth, and I didn't even notice the picture I sent was in my language lol sorry for that.