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#prefect-ui
Title
# prefect-ui
q

Quan Cao

06/11/2022, 2:56 AM
Hi, I'm trying to register orion cloud (https://beta.prefect.io/) with email bi.rootopia@gmail.com. No code is sent over my email so I couldn't finish the registration. "Forgot my password" doesn't work, "resend verification" doesn't work. Please take a look.
k

Kevin Kho

06/11/2022, 4:21 AM
Hey Quan, I think I’d need to get back to you on Monday for this. You could use Orion on local though in the mean time
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Quan Cao

06/11/2022, 4:28 AM
Thank you Kevin. Please contact me as soon as you can investigate this situation.
j

Jenny

06/11/2022, 9:30 AM
Hey @Quan Cao - sorry for asking the obvious but have you checked your promotions/spam etc folders. Emails from us shouldn’t go there but it’s always worth checking. Also, have you tried that email with sign up with Google?
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Quan Cao

06/11/2022, 2:21 PM
Hi Jenny, thank you for checking. Yes I checked every mailbox in Gmail, not that I unfamiliar with those things. And when I try to signup/signin with using OAuth, 400 error raises as attached picture.
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jawnsy

06/11/2022, 5:48 PM
Hey @Quan Cao Thanks so much for the report! This appears to have been a configuration problem on our end, and it should be fixed now. Can you please try again?
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Quan Cao

06/12/2022, 7:57 AM
Thanks @jawnsy, I'm now able to login using OAuth, and I didn't even notice the picture I sent was in my language lol sorry for that.
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Jenny

06/12/2022, 1:17 PM
Thanks for letting us know!