`Failed to load and execute flow run: ClientError(...
# ask-communityb
Bal Raj
10/02/2022, 8:53 AMFailed to load and execute flow run: ClientError([{'path': ['secret_value'], 'message': 'Unable to complete operation. An internal API error occurred.', 'extensions': {'code': 'API_ERROR'}}])a
Anna Geller
10/02/2022, 12:51 PM
thanks so much for reporting this! We have an open issue for this here and the last message I heard about it was that we are continuing to work on stabilizing the service backing the secrets API. For now, we deployed client-side retries on this kind of failure, so this shouldn't occur too frequently, LMK if you see different behavior.
Thanks again for flagging and giving feedback on this
t
Tyson Chavarie
10/02/2022, 2:07 PMI am also receiving a similar failure and do use prefect secrets. Is this error related?
Tyson Chavarie
10/02/2022, 2:07 PM Copy code
requests.exceptions.ConnectionError: HTTPSConnectionPool(host='<http://api.prefect.io|api.prefect.io>', port=443): Max retries exceeded with url: / (Caused by ReadTimeoutError("HTTPSConnectionPool(host='<http://api.prefect.io|api.prefect.io>', port=443): Read timed out. (read timeout=15)"))Tyson Chavarie
10/02/2022, 2:09 PMI am also seeing the same message as @Bal Raj on other runs:
Failed to load and execute flow run: ClientError([{'path': ['secret_value'], 'message': 'Unable to complete operation. An internal API error occurred.', 'extensions': {'code': 'API_ERROR'}}])🙏 1
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Anna Geller
10/02/2022, 3:13 PM
I reported this to the platform team, we are working on stabilizing the secret retrieval service, thanks to both of you for reporting this
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brian
10/02/2022, 3:15 PMI've also seen multiple failures with one of our prefect cloud flows this morning due to this issue. Thanks for relaying to the platform team @Anna Geller
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