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Ahmed Ezzat

09/29/2022, 8:05 PM
Hi There I'm having undeletable flow run https://app.prefect.cloud/account/a5aa4a76-f2a5-4e07-bb53-f0e7ff684f5b/workspace/f480[…]6-85a65419eb76/flow-run/82337252-1919-4165-b79a-717f313c4b24 is there anything to do? server is always replying with 500
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Serina

09/29/2022, 8:25 PM
What occurs when you try to delete the flow run via the UI? Can you screenshot what pops up?
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Ahmed Ezzat

09/29/2022, 8:33 PM
@Serina I've been getting 500 errors now I'm getting 403 Forbidden
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Serina

09/29/2022, 8:50 PM
Let me investigate this further
What is the state of the flow?
Can you do a hard refresh and see if it’s still there?
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Ahmed Ezzat

09/30/2022, 12:07 AM
@Serina Flow is killed but stuck as running. Hard refresh didn't do much
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Serina

09/30/2022, 12:12 AM
Hi @Ahmed Ezzat, the engineering team is aware of this issue and is actively monitoring the db to determine the root cause. We will follow up with details as soon as we know more. Thanks for your patience!
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Ahmed Ezzat

09/30/2022, 10:34 AM
@Serina I'm back to getting 500 errors
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Serina

09/30/2022, 3:37 PM
Hi @Ahmed Ezzat, I believe the issue was resolved last night. If you see the issue again, could you send the HAR logs?
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Ahmed Ezzat

09/30/2022, 11:23 PM
Hi @Serina This has been fixed, is there any plans to migrate the fix to the public version of prefect?
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Serina

10/03/2022, 3:54 PM
Hi @Ahmed Ezzat, if you are referencing the fix from last Thursday evening, then any 500 errors when creating deployments/deleting flow runs should be resolved. If that isn’t the case for you, please reach out again to us!
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Ahmed Ezzat

10/03/2022, 3:57 PM
It's fixed, i'm just asking if the fix will be publicly known for self hosted prefect deployment
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Serina

10/03/2022, 4:22 PM
If you’re referring to local instances of Orion, those shouldn’t be affected as it was a Cloud UI-related issue.