Hi, I have problem with login into prefect cloud u...
# ask-communityr
Robert Kowalski
09/01/2022, 7:36 AMHi, I have problem with login into prefect cloud using google account. I get error 400 and status access_denied. This user can be blocked or something ? (dev@algopolis.ai)
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Jeff Hale
09/01/2022, 12:07 PMThis looks like 1.0, correct?
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Robert Kowalski
09/01/2022, 12:07 PMyes
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Bianca Hoch
09/01/2022, 2:22 PMHi Robert, just to confirm, have you tried using the password reset link? https://universal.prefect.io/signin/forgot-password
Bianca Hoch
09/01/2022, 2:23 PMNote that the email for resetting passwords can occasionally land in your spam box.
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Robert Kowalski
09/01/2022, 2:28 PMNow i tried and a have another error
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Bianca Hoch
09/01/2022, 4:35 PMNoted, we'll take a look and see what could be going on here
Bianca Hoch
09/01/2022, 4:53 PMHello Robert, the account has been unlocked. Please sign in with your Google SSO and let us know if you have access.
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Robert Kowalski
09/01/2022, 5:01 PMHi, I have access to dev account , thank You very much .
marvin 1
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