Hi, I have problem with login into prefect cloud u...
# ask-community
r
Hi, I have problem with login into prefect cloud using google account. I get error 400 and status access_denied. This user can be blocked or something ? (dev@algopolis.ai)
1
j
This looks like 1.0, correct?
r
yes
b
Hi Robert, just to confirm, have you tried using the password reset link? https://universal.prefect.io/signin/forgot-password
Note that the email for resetting passwords can occasionally land in your spam box.
👍 1
r
Now i tried and a have another error
b
Noted, we'll take a look and see what could be going on here
Hello Robert, the account has been unlocked. Please sign in with your Google SSO and let us know if you have access.
r
Hi, I have access to dev account , thank You very much .
marvin 1