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Robert Kowalski

09/01/2022, 7:36 AM
Hi, I have problem with login into prefect cloud using google account. I get error 400 and status access_denied. This user can be blocked or something ? (dev@algopolis.ai)
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Jeff Hale

09/01/2022, 12:07 PM
This looks like 1.0, correct?
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Robert Kowalski

09/01/2022, 12:07 PM
yes
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Bianca Hoch

09/01/2022, 2:22 PM
Hi Robert, just to confirm, have you tried using the password reset link? https://universal.prefect.io/signin/forgot-password
Note that the email for resetting passwords can occasionally land in your spam box.
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Robert Kowalski

09/01/2022, 2:28 PM
Now i tried and a have another error
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Bianca Hoch

09/01/2022, 4:35 PM
Noted, we'll take a look and see what could be going on here
Hello Robert, the account has been unlocked. Please sign in with your Google SSO and let us know if you have access.
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Robert Kowalski

09/01/2022, 5:01 PM
Hi, I have access to dev account , thank You very much .
marvin 1
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