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Equipe AI HOC

01/11/2021, 3:06 PM
Hello. Is there a IP whitelist for Prefect Cloud? Need to connect onprem to Cloud but I am getting blocked by firewall. Need to add Prefect to whitelist
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Dylan

01/11/2021, 3:45 PM
Hi @Equipe AI HOC! Is your firewall blocking outbound communication? Prefect Agents call out to Cloud, so usually there’s no need to configure anything on your end
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Equipe AI HOC

01/11/2021, 3:57 PM
Hello Dylan. It does block outbound, people here are paronoid.
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Dylan

01/11/2021, 4:04 PM
Got it, let me check in with my team and I’ll get right back to you
@Equipe AI HOC can you whitelist https://api.prefect.io ?
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Equipe AI HOC

01/11/2021, 4:46 PM
I'll see with IT and get back to you.
Ty
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Dylan

01/11/2021, 4:53 PM
Anytime!
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Eric Sawler

01/11/2021, 5:48 PM
@Equipe AI HOC dig api.prefect.io returns a single A record api.prefect.io. 273 IN A 34.96.72.220 So you are probably safe to just whitelist that. I'm guessing there's a load balancer at that IP
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