Prefect Team! A couple of time now I get disconnected from Prefect Cloud and sent back to login where I Select Google SignIn. A) The first time I land on some Okta page (See Screenshot) B) Then I have to click on the “Prefect” “Work” node. C) Back

<http://univeral.prefet.io|univeral.prefet.io>

D) Click on Google Again. E) Now I have Google’s prompt to select which account to use (Personal, Work, etc.) F) Then I’m logged in. Any idea? Can this be related to https://prefect-community.slack.com/archives/CL09KU1K7/p1611786977326500 ?

Hi @Raphaël Riel - I think you're right, this doesn't seem correct. When you say you get disconnected, can you clarify there? Do you mean you get logged out?

Yup, I go back to my Previously logged-in Prefect’s Tab and It’s the Login screen. I don’t Manually Logout, I kinda get kicked out. The tab was used max 2h ago.

Hm interesting. Are you logged in right now?

I got the same issue today

Now yes, but had to go through the said process via Okta.

Cool, if you could do a hard refresh in Cloud that'd be helpful ( you can hard refresh by pressing Shift+Refresh)

I've been getting logged out every hour or so all day as well

i cleared my cookies -- that seemed to help

It looks like we're not refreshing our tokens quite aggressively enough; we've recently made a move to further improve security on Cloud and may have gone a little overboard! We should have some updates to this over the next couple of days

@nicholas Got disconnected this morning (after the week-end, may be legit disconnect). I haven’t tried the Cookir-Clear thing yet. But the Login loop was even weirder than the previous one. See attached Capture.

Hm interesting @Raphaël Riel - do you know about what time this morning that was?

5mins ago.

Great let me look at the logs to see what's up. I wouldn't expect that error page on login with Google

Hi Nicholas! Now I do get redirected to a blank 404 page 😛

Hi @Raphaël Riel - that's a separate issue we're tracking that we're hoping to resolve very soon!