My agent is running but it seems like it is not picking up any flows. They are all behind schedule. I believe I configure my API and agent API correctly.

Hi @Michael Brown - from the screenshot you sent, it looks like there's a problem with labels on your flow; your agent will only pick up flows whose labels it has. For more information on this, check out these docs.

I am collaborating with @Michael Brown on this. I think the label is consistent. But when I click on the parent flow from the dashboard, it is not showing the same label as what I see from the dashboard and I can't add or change anything

Do you have any labels on your agent? You can check this by clicking the "View details" button on the agent tile of the dashboard

Perfect - since your agent has a label (

MichaelB-T7600

), it won't pick up your flow unless the agents are matching, which is the case in the last screenshot you posted but not the other 2

but it is matching the label from the third screenshot

As I mentioned above, your agent will only pick up runs when the agent has at least every label that the run has. In the first screenshot you posted, from the late run, there are no labels on that run. Adding

MichaelB-T7600

to that run should allow the agent to pick it up.

I figured it out. Thanks