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Title
v
Viet Nguyen
07/27/2022, 1:13 AMIs it just me that I cannot login using GitHub to Prefect cloud 🤔
✅ 1
k
Khuyen Tran
07/27/2022, 1:15 AMit works fine for me. Have you tried to clear the cache or use a different browser?
v
Viet Nguyen
07/27/2022, 1:18 AMyes, and I tried with Chrome incognito mode as well, same issue, I was able to create my account using GitHub authentication
k
Khuyen Tran
07/27/2022, 1:26 AMSo you were not able to to log in using your email but you were able to with your GitHub account?
v
Viet Nguyen
07/27/2022, 1:27 AMno, I had to create another account with my email to use Prefect, the one I created with GitHub, cannot be used with the error above.
k
Khuyen Tran
07/27/2022, 4:44 PMHmm that’s weird. I can also sign in with my GitHub. Is it okay for you to use the new account or you want to use your old account again?
Do you associate your GitHub account with any email?
a
Anna Geller
07/27/2022, 7:01 PMcould you try in a different browser? or clearing browser history?
also, can you verify you can log into your GitHub account from the same browser using the same credentials?
it might also be an issue related to who is admin in your Cloud tenant - check this https://support.okta.com/help/s/article/Box-Provisioning-Error-Could-not-create-new-user-400-Invalid-input-parameters-in-request?language=en_US