👋 hey all! We're excited to announce a new Support tier dedicated to our Open Source and Self-Serve customers! Starting today, Prefect Cloud self-serve users or Prefect open source users can purchase Standard support by sending an email to

<mailto:help@prefect.io|help@prefect.io>

or meeting with one of our product advocates directly. The price will be a flat fee of $500/mo, billed annually via a separate invoice. This plan includes: • Access to our Dedicated Support Team • 9a-5p CST SLA • 1 Hour Initial Technical Sync Our talented Solution Engineering team is looking forward to delivering incredible support for our open source and self-serve developers! To get support for your open source deployment or self-serve Prefect Cloud account, reach out to

<mailto:help@prefect.io|help@prefect.io>

today.