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Chris Reuter

03/27/2023, 6:19 PM
šŸ‘‹ hey all! We're excited to announce a new Support tier dedicated to our Open Source and Self-Serve customers! Starting today, Prefect Cloud self-serve users or Prefect open source users can purchase Standard support by sending an email to
<mailto:help@prefect.io|help@prefect.io>
or meeting with one of our product advocates directly. The price will be a flat fee of $500/mo, billed annually via a separate invoice. This plan includes: ā€¢ Access to our Dedicated Support Team ā€¢ 9a-5p CST SLA ā€¢ 1 Hour Initial Technical Sync Our talented Solution Engineering team is looking forward to delivering incredible support for our open source and self-serve developers! To get support for your open source deployment or self-serve Prefect Cloud account, reach out to
<mailto:help@prefect.io|help@prefect.io>
today.
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