I have a notification action set up on the Automations in Cloud UI and sometimes fails but I don't know the reason. If I give someone internally a screenshot of all the event ID failure message, are you able to pinpoint for me why this action is failing? It's an email notification upon flow failure that sometimes decides to fail, but it's causing large issues in our organization due to missed failure notifications for important workflows.

Hi carlos, as a first step, you should be able to see more information if you click the automation title, and then navigate to the events tab. there should be a failure event with some more detail.

Yes, that is the screenshot I was referring to. I have the failure event information, but it doesn't have any info about the cause, only metadata.

ahh, mind DMing it to me so I can take a look?

Perfect. Thank you for looking into it and escalating!