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#prefect-ui
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# prefect-ui
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Mike Logaciuk

01/15/2023, 8:31 PM
Question... Why do I see this:
Can't connect to Orion API at <http://prefect-orion:4200/api>. Check that it's accessible from your machine.
While using the official Helm Chart? There is no clear answer in the docs about this case...
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Anna Geller

01/16/2023, 12:15 AM
you are the second person to mention that https://github.com/PrefectHQ/prefect/issues/5648#issuecomment-1383257658 could you open an issue in prefect-helm with more details?
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Mike Logaciuk

01/16/2023, 7:32 AM
gratitude thank you 2
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I've edited env PREFECT_API_URL to point external K8s cluster hostname and external port for Prefect (from 4200) and then... It worked. Is this expected behavior? Shouldn't it be working via internal ports and addresses?
🙌 1
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Mario Vormstein

01/16/2023, 2:26 PM
Maybe I misunderstand, but the UI will make a call (from your browser) to the API. So it must be the external address in order to reach the API Server, must it not?
upvote 2
gratitude thank you 2