David Cheedie

12/27/2022, 3:03 PM
Good morning, we received this error over the weekend on our remote machine which is running prefect agent as a systemd service
Dec 24 22:04:58 linux prefect[279492]: 22:04:58.602 | ERROR   | prefect.agent - Server error '500 Internal Server Error' for url
The service failed, tried to restart a few times, was unsuccessful, and then our scheduled jobs on prefect cloud switched to state=Late. We're on prefect version 2.6.5 I'd like to rule out that this was an error on the prefect cloud side, does anyone know anything about prefect cloud issues around 12/24 22:04 UTC?
seems likely this is related to also raised from 2.6.5 of prefect I updated to 2.7.4 and restarted prefect agent and haven't been able to reproduce the error since
:upvote: 1

Bianca Hoch

12/27/2022, 5:05 PM
Thank you for reporting this, David. As a first step for troubleshooting, we recommend updating Prefect to 2.7.0 or later to address these errors. Please feel free to reach out in community if you run into any other issues.
👍 1