Gows Shaik

12/21/2022, 5:55 AM
Hello everyone,Iam not able to connect to prefect cloud via my PC although i have all access.Its showing SSL error wheen i have connected to my organization VPN.Its connecting fine when iam not connected VPN.Can anyone suggest how to access prefect cloud while connecting to VPN.


12/21/2022, 2:43 PM
This might be a deep packet inspection type device on your organization VPN, so I think you need to contract your organization’s network admins for support here. Most likely, you need to install a organization certificate authority so that they can intercept and decrypt all outbound communications. There’s a setting in the agent that will allow you to configure trusted certificate authorities (it’s an environment variable). But I’d suggest starting with your IT team as they can tell you how things are configured.