Hello everyone I am not sure if this is correct place to ask

Question

Hello everyone I am not sure if this is correct place to ask this question but today suddenly all of our prefect flows started failing and raise following error ` 401 Reason Unauthorized HTTP response headers HTTPHeaderDict Audit Id Cache Control no cache private Content Type application json Date Tue 20 Dec 2022 13 00 03 GMT Content Length 129 HTTP response body kind Status apiVersion v1 metadata status Failure message Unauthorized reason Unauthorized code 401 ` I have checked all keys and non of them is expired What could be other possible reason for this error

Hamza Kazmi · Answer

< Bob LeBoeuf>

Bob LeBoeuf · Answer

< Hamza Kazmi> I just sent a ticket over to they should be getting back to us shortly

Rob Freedy · Answer

Hey < Hamza Kazmi> and < Bob LeBoeuf> We will have our support team respond in the support email thread to learn more about the issue

Bob LeBoeuf · Answer

< Rob Freedy> If someone is available to join on your side myself and two of our SRE engineers are on this call now investigating

Bianca Hoch · Answer

Hey team marking this thread with a green check following our conversation from earlier

Bianca Hoch · Answer

Notes from the meeting It was noted that an upgrade to a newer version of Kubernetes 1 21 requires <https cloud google com blog products containers kubernetes kubernetes bound service account tokens|new brearer tokens> bound service account tokens that were not utilized in the previous Kubernetes version that the flows were originally running with The recommended troubleshooting steps were to 1 Upgrade the agent to the latest 1 4 version 2 Delete the kubernetes pod and create a new one which produces an updated bearer token and cert

Bianca Hoch · Answer

Please feel free to add to correct anything mentioned in this summary ^ smile