Hi all, I'm trying out Prefect server and got stuck with this error - any idea what can cause this?

Ha Pham

07/19/2022, 4:35 AM

Hi all, I'm trying out Prefect server and got stuck with this error - any idea what can cause this?

✅ 1

Anna Geller

07/19/2022, 11:08 AM

Check out https://discourse.prefect.io/t/troubleshooting-prefect-server-issues-list-of-resources-you-may-check/1011

Anna Geller

07/19/2022, 11:09 AM

specifically https://discourse.prefect.io/t/can-t-connect-to-a-prefect-server-from-other-machine-despite-port-4200-being-open/128 and https://discourse.prefect.io/t/how-to-deploy-self-hosted-server-and-register-first-flows-to-the-server-backend/85

Ha Pham

07/20/2022, 9:02 AM

Thanks Anna, will go through this and see what's the problem is

🙌 1

Ha Pham

07/21/2022, 2:34 AM

So I checked the API and this is the message I received. Plus, the console shows a 405 error. For context, I'm running this on Windows subsystem, using Ubuntu

Anna Geller

07/21/2022, 10:51 PM

given that Server relies on Docker, I would recommend running it using Docker Desktop instead and a normal windows terminal otherwise, given that Prefect 2.0 reaches General Availability and becomes the default next week, you may want to use the new Prefect version, check out the docs here https://orion-docs.prefect.io/getting-started/overview/

Ha Pham

07/22/2022, 2:53 AM

Thanks Anna, will look into 2.0 version

Ha Pham

07/22/2022, 4:36 AM

Actually I do use docker desktop. When I run

prefect server start

inside the terminal, the following containers are created and run, but I still cannot do anything with the server

Ha Pham

07/22/2022, 5:00 AM

ohh nevermind, looks like this is something weird with Microsoft Edge. I tried using Firefox to access localhost and it works

Anna Geller

07/22/2022, 10:42 AM

interesting! thanks for the update

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