my Prefect cloud tenant is in a strange state wher...
# ask-communityc
Constantino Schillebeeckx
07/12/2022, 6:16 PMmy Prefect cloud tenant is in a strange state where I cannot create a project because it already exists, but i cannot delete it because it doesn't exist
✅ 1
Constantino Schillebeeckx
07/12/2022, 6:16 PMConstantino Schillebeeckx
07/12/2022, 6:17 PMj
Josh
07/12/2022, 6:21 PMsuper weird. Are you able to see the project from CLI?
prefect get projectsc
Constantino Schillebeeckx
07/12/2022, 6:22 PM😢 1
a
Anna Geller
07/12/2022, 6:40 PM
deleting a project is a batch operation that can take quite a long time, it's a known issue we are aware of - sorry about that
There is onsite this week so responses can be slow but you can send me your team slug and we can check whether we can manually delete the project for you
c
Constantino Schillebeeckx
07/13/2022, 1:59 PMhow long exactly might this take? it's been about 20hrs and i'm still seeing the same issue.
a
Anna Geller
07/13/2022, 6:22 PM
likely until next week, the whole week we have onsite and Prefect team is not available
Anna Geller
07/13/2022, 6:23 PM
the easiest for you would be to create a project with a different name for now, sorry but this is outside of my control, I have no access to do that on my own
Anna Geller
07/15/2022, 11:48 AM
@Constantino Schillebeeckx could you try deleting the project now? I had a project which kept hanging when I was trying to delete it but it now works
curious if you could try now and report
c
Constantino Schillebeeckx
07/15/2022, 1:37 PMlooks good @Anna Geller
a
Anna Geller
07/15/2022, 2:27 PM
you say looks good, but your image shows an error? want to just confirm you are all set now? @Constantino Schillebeeckx -
c
Constantino Schillebeeckx
07/15/2022, 2:30 PMyep i'm all set, thanks!
🙌 1
4 Views