hello we have a problem with scheduled flows since 2 PM Fren

Question

hello we have a problem with scheduled flows since 2 PM French time no more than 10 runs are running

Kevin Kho · Answer

I don t think this is expected in any way Do you mean 10 runs for a given flow or 10 runs across the tenant

Stéphanie Cérulli · Answer

for a given flow

Stéphanie Cérulli · Answer

we have to disable and reactivate the schedule to have again 10 flows upcoming and after the 10 have ran it stops

Kevin Kho · Answer

i think this has always been a limitation 10 flows specifically and I can explain more did you have different behavior before

Stéphanie Cérulli · Answer

yes a scheduled task running every 2 minutes should not stop after 10 runs

Stéphanie Cérulli · Answer

we have it for more than one year and it never stopped before today

Kevin Kho · Answer

Ok so you find new ones are not being scheduled at all until you toggle

Stéphanie Cérulli · Answer

exactly

Stéphanie Cérulli · Answer

after 10 runs

Kevin Kho · Answer

Did you re register recently no idea if relevant but just trying to collect more info

Stéphanie Cérulli · Answer

no

Stéphanie Cérulli · Answer

we tried to restart agents but it didn t change anything

Kevin Kho · Answer

Can you DM me your tenant name and the flow id this happens for and I ll need to ask some team members and get back to you

Mickael Riani · Answer

what do you mean by tenant name the api token

Mickael Riani · Answer

```client = prefect Client api token=tenant ```

Kevin Kho · Answer

The thing after the slash in the URL like this ```<https cloud prefect io kevin prefect io s account>```

Jars · Answer

We are also having this issue

Jars · Answer

Please see Flow ID d8d77c14 6aa8 401d b3f3 69e3aea09cd7

Jars · Answer

It s on an indefinite 10 minutely schedule We just deployed it at 6am Pacific and it ran until now and pending runs are drying up

Kevin Kho · Answer

Yes found from the initial report that the scheduler has degraded performance Currently being worked on to fix

Jars · Answer

Thank you

Jars · Answer

Our scheduled runs are back now

Kevin Kho · Answer

Umm it s still being worked on If you toggled you may get new runs

Kevin Kho · Answer

Fixed now Thanks everyone