# prefect-server

Lukasz Pakula

06/21/2022, 9:39 AM
Hi, we are experiencing random errors from prefect cloud while running a flows. We are reading the secrets and have the following error:
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File "/usr/local/lib/python3.9/site-packages/prefect/client/", line 148, in get
    result = self.client.graphql(
  File "/usr/local/lib/python3.9/site-packages/prefect/client/", line 473, in graphql
    raise ClientError(result["errors"])
prefect.exceptions.ClientError: [{'path': ['secret_value'], 'message': 'An unknown error occurred.', 'extensions': {'code': 'INTERNAL_SERVER_ERROR'}}]
Server is randomly returning 500 error. It's working 9/10 times, however, i would expect this to work 10/10 so we don't need to restart flows manually. Has anybody experienced the same problem?

Anna Geller

06/21/2022, 11:07 AM
We did indeed have a reported issue about this but we addressed this in the most recent 1.0 release - specifically when this happens, after upgrading you should see API_ERROR rather than INTERNAL_SERVER_ERROR and we automatically retry on API_ERROR so upgrading your Prefect version may fix your issue.


06/21/2022, 10:03 PM
This should be resolved without any changes to your code version since the error type has been changed in Prefect Cloud itself.
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