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Nelson Griffiths

11/03/2022, 4:39 PM
I am seeing a work queue status as unhealthy in the UI. What exactly does this mean and how can I fix it?
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redsquare

11/03/2022, 4:43 PM
is the agent down that is polling that queue?
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Nelson Griffiths

11/03/2022, 6:40 PM
I do have an agent running on the queue right now
But it isn’t picking up any of the flow runs I schedule
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redsquare

11/03/2022, 6:45 PM
normally an issue with queue name and the queue name specified on the deployment
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Jenny

11/03/2022, 7:14 PM
Hi @Nelson Griffiths - we determine a work queue's health based on whether it has any late runs and whether it has an agent polling it. It looks like you have a concurrency of 5 runs - have you checked if there are active runs blocking new ones being picked up? (There should be a show active runs button on your upcoming runs tab if so.)
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Nelson Griffiths

11/03/2022, 7:15 PM
There was nothing blocking it. Deleting the work queue and recreating it seemed to do the trick though and my agent started picking up runs
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Jenny

11/03/2022, 7:35 PM
Interesting! Thanks for the update!