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Title
n
Nikhil Joseph
05/06/2022, 12:54 PMIs anyone else having issues logging onto prefect cloud? I keep getting “unable to log in”
a
Anna Geller
05/06/2022, 1:08 PMtested just now - sign in with Google worked well
Can you provide some screenshots or try in a different browser?
If you meant Cloud 2.0, indeed I had to refresh my browser, but it worked in the end
n
Nikhil Joseph
05/06/2022, 1:11 PMStrange, i tried reseting password and checking network, the following is the error i got
{
"errorCode": "E0000004",
"errorSummary": "Authentication failed",
"errorLink": "E0000004",
"errorId": "oaezRYeAvujTuOPnfZCTbZbIw",
"errorCauses": []
}this is the error when trying to sign in
{
"errorCode": "E0000004",
"errorSummary": "Authentication failed",
"errorLink": "E0000004",
"errorId": "oae8ERstIglQEqOofsDBq-tcw",
"errorCauses": []
}able to log in now, signed in through another account, logged out and was able to use my main account again
👍 1
a
Anna Geller
05/06/2022, 1:48 PMawesome, great to hear it's resolved now