Hi all, my company is testing prefect and I am having trouble installing a kubernetes agent, which I suspect is because of the company proxy. When I try to install the agent the logs say that it is being registered, but then eventually I get an SSL error.

requests.exceptions.SSLError: HTTPSConnectionPool(host='<http://api.prefect.io|api.prefect.io>', port=443): Max retries exceeded with url: / (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1091)')))

Is there a way to provide proxy credentials when starting the agent? I've tried using the --env flag to supply proxy information. Or is there something similar to a --verify=false that I can set?

Hi @Bennett Lambert - SSL errors are hard to troubleshoot remotely. You could try setting this environment variable:

export CURL_CA_BUNDLE=""

This Discourse topic discusses a similar issue and has some suggestions you may try https://discourse.prefect.io/t/how-to-disable-the-ssl-verification-when-setting-up-a-pr[…]e-verify-failed-unable-to-get-local-issuer-certificate/597

ok thanks for the help!

Thanks so much for verifying that! 🙌