Hello, I'm trying to deploy prefect agents on an on prem environment, but I get a

prefect.exceptions.PrefectHTTPStatusError: Client error '403 Forbidden' for url '<https://api.prefect.cloud/api/accounts/xxxxxxxx/workspaces/xxxxx/work_queues/name/dev-prem-wq>'

I tried changing the api keys (service account) / giving ownership to the agent on the workspace, but nothing worked so far. I tried deploying the agents on the cloud on a kubernetes cluster and it works just fine, but when I try to do the same thing on our on prem environment, it returns me this error. Can I have some insights please ? Thanks

Hi Hamza, A 403 error is saying “this request made it, but is forbidden” which is explicit. Do you have a proxy in between the agent and API? When you tried it in the cloud, was it using the same api key / service account?

I do have a corporate proxy that I set (which I don't on the cloud) I used the same api key / service account on the cloud and it didn't work, so I switched the service account / key and still doesn't work. Is it possible that my request is getting blocked by the proxy ?

If you have a proxy in teh way, the proxy is acting on behalf of your client, so it’s possible the api key is not being used by the proxy to re-negotiate the session

Okey, thanks for the insight, I'll check with the infrastructure team and get back to you tomorrow ^^ But I do believe I have to set the proxy or I won't be able to make the request to the internet :/

Ill see if I have / can find any documentation regarding supporting this behind a proxy