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#prefect-community
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# prefect-community
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Brian Sorahan

10/07/2021, 7:49 PM
Hi all, not sure if this is the right channel for noob questions. I have an invite from someone in my org and it seems like it expects me to already have an account. I think I may have gotten a similar invite a while back but can’t find it in outlook. I tried going through the forgot password flow but never got an email to reset my password. I also tried just logging in through github to accept the invite but got this (see image below). Any help is greatly appreciated!
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nicholas

10/07/2021, 7:51 PM
Hi @Brian Sorahan - would you mind DMing me your team/company name so we can look into this?
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Brian Sorahan

10/07/2021, 7:51 PM
Certainly
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Mike Rose

06/15/2022, 2:22 PM
Hey there, I have this exact problem. What was the resolution?
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nicholas

06/15/2022, 2:25 PM
@Mike Rose if you’re attempting to log in with GitHub, your profile will need to be public
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Mike Rose

06/15/2022, 2:26 PM
Thanks @nicholas. Let me give that a try.
That did the trick! Thanks. Actually, just in case someone else hits this: My profile was public, but I had not selected a public email yet.
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nicholas

06/15/2022, 2:30 PM
Great!
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