Hi I can t find the setting to change my email address Where

Question

Hi I can t find the setting to change my email address Where can I find it on the platform

Anna Geller · Answer

Hi Tim can you DM me your current Cloud email address the email address to which you would like to change your account and the tenant ID I would forward this to a colleague who can help more

Tim Helfensdörfer · Answer

Thanks but I can really do it myself I just can t find the page where to do it

Anna Geller · Answer

it doesn t exist smile I think this was deliberate but want to confirm with the team

Tim Helfensdörfer · Answer

smile You cannot change your own email address

Anna Geller · Answer

if you would send those email addresses and your team name your Cloud URL I will forward it directly to a colleague who can help more to avoid back and forth

Anna Geller · Answer

btw in Cloud 2 0 this is possible directly

Tim Helfensdörfer · Answer

How do I access Cloud 2 Can I upgrade somewhere

Tim Helfensdörfer · Answer

Nevermind found it on <https docs prefect io > Do we need to create a new account can our old account be upgraded or how dow this work

Anna Geller · Answer

great question You need to create another account since Prefect 2 0 and Cloud 2 0 are not just upgrades to Prefect 1 0 those are completely new products with a different API and infrastructure <https discourse prefect io t should i start with prefect 2 0 orion skipping prefect 1 0 544|This page may clarify things>

Tim Helfensdörfer · Answer

Mhh ok Thanks