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Hi there. Could someone help me understand why some flow runs get stuck? This shows on Prefect Cloud as if it has been running since May 4 but the process is no longer running. Thanks <https://cloud.prefect.io/flow-run/a1f0f6df-793d-4fa8-af53-a7f586eadabc|https://cloud.prefect.io/flow-run/a1f0f6df-793d-4fa8-af53-a7f586eadabc>

<https://discourse.prefect.io/tag/stuck|Here> are resources about why a flow run may be stuck

could you mark the flow run as Finished? if this is something that concerns you, can you provide more information? the logs don't show anything suspicious here

Hi Anna. The concern is that the flow finished but we have no indication in the UI. Also, this is a child flow kicked off by a another flow that does other things. If this child flow does not finish, the downstream dependencies don't run. This problem does not happen every time, but it we have seen it a few times and can't figure out why. It always happens when it's running a ShellTask. The task normally takes a couple of hours to finish.

I think <https://discourse.prefect.io/t/flow-is-failing-with-an-error-message-no-heartbeat-detected-from-the-remote-task/79#flow-heartbeat-issues-with-externally-executed-jobs-eg-a-kubernetes-job-5|this topic> describes the problem here