Hi there Could someone help me understand why some flow runs

Question

Hi there Could someone help me understand why some flow runs get stuck This shows on Prefect Cloud as if it has been running since May 4 but the process is no longer running Thanks <https cloud prefect io flow run a1f0f6df 793d 4fa8 af53 a7f586eadabc|https cloud prefect io flow run a1f0f6df 793d 4fa8 af53 a7f586eadabc>

Anna Geller · Answer

<https discourse prefect io tag stuck|Here> are resources about why a flow run may be stuck

Anna Geller · Answer

could you mark the flow run as Finished if this is something that concerns you can you provide more information the logs don t show anything suspicious here

Pedro Machado · Answer

Hi Anna The concern is that the flow finished but we have no indication in the UI Also this is a child flow kicked off by a another flow that does other things If this child flow does not finish the downstream dependencies don t run This problem does not happen every time but it we have seen it a few times and can t figure out why It always happens when it s running a ShellTask The task normally takes a couple of hours to finish

Anna Geller · Answer

I think <https discourse prefect io t flow is failing with an error message no heartbeat detected from the remote task 79 flow heartbeat issues with externally executed jobs eg a kubernetes job 5|this topic> describes the problem here