<@ULVA73B9P> It looks like we no longer are Owner ...
# ask-marvin
h
@Marvin It looks like we no longer are Owner in Prefect Cloud.
m
thought for 8.3 seconds
If you mean your organization role/permissions in Prefect Cloud changed and you no longer see yourself as Owner, I can help troubleshoot — but I can’t inspect or change account access from here. A few quick checks: * In Prefect Cloud, go to your org/workspace settings and look at the Members or Users section to confirm your current role. * If this is really a permissions change, another existing org owner/admin may have updated roles. * If you’re on a plan where billing / membership changes are self-serve, check Org Settings → Billing in Prefect Cloud. For anything involving access restoration that you can’t fix from the UI, the right path is: * Contact Prefect * Pricing / plan details: prefect.io/pricing If you want, I can help you narrow down which of these applies: * you lost billing owner access, * you lost workspace/org permissions, * or the Owner role label itself seems to have disappeared from the UI.
h
@Marvin lost org/owner premissions
m
thought for 6.8 seconds
If you’ve lost org owner permissions in Prefect Cloud, I’m not able to restore that access or contact the team on your behalf. Your next steps are: * If another org owner still exists, ask them to reassign your role in Prefect Cloud. * If no one with the right access remains, use Prefect contact form. * If this is actually about billing / plan management, check app.prefect.cloud under Org Settings → Billing. * Pricing / plan info: prefect.io/pricing If you want, I can also help you determine whether this is: * an org role issue, * a workspace membership issue, * or a billing access issue based on what you still can/can’t see in the UI.