If you're on
Starter, the self-serve path is in
Org Settings → Billing → Upgrade in Prefect Cloud:
app.prefect.cloud.
For current plan limits and pricing, check:
prefect.io/pricing
I can’t verify or change plan entitlements from here, but in general the
Teams plan is a different plan tier rather than “Starter with Teams limits at the same price.” If the UI doesn’t offer that exact option at your current price point, it likely isn’t available self-serve.
If you need something outside the standard self-serve options, the path is:
prefect.io/contact.