Got it — that’s frustrating. Let’s run through a quick checklist and next steps to get your invites delivering. Quick checks - Confirm the emails aren’t in Spam/Junk/Promotions and that your recipients are searching for “Prefect Cloud” or “invitation”. - Verify the email addresses (no typos) and that your org’s Cloud region matches where you’re working (US vs EU). - Ask your IT to allowlist the prefect.io domain. Many org filters can hold or silently drop transactional emails. Check and resend the invites - In Prefect Cloud, go to your team management page and look for pending invitations. From there, you can resend the invite. - Docs: Manage teams in Prefect Cloud - If you see an option to copy an invitation link in the UI for a pending invite, try sharing that link directly with the invitee as a workaround. If your org uses SSO/SAML - Make sure the invited email domain aligns with your SSO configuration and that users are logging in via your IdP’s flow (not email/password). - Docs: Configure SSO in Prefect Cloud If invites still don’t arrive - Please share these details and I can help escalate, or you can send them to support: - Your Prefect Cloud org name and workspace - The invitee email addresses - Approximate send times (with timezone) - Your Cloud region (US or EU) - Whether you retried “Resend” and whether a link option was available - Contact: Prefect Support If you’d like, drop your org/workspace name and a couple of invitee emails (feel free to obfuscate part of the address here), and I can get the ball rolling with support.

look for bfelix invitation, i've invited him some minutes ago, but ive also invited him in the past week on october 9th