<@ULVA73B9P> why are would we be occasionally gett...
# ask-marvin
w
@Marvin why are would we be occasionally getting: Failed to submit flow run ‘06878931-6e1c-7a43-8000-7852286531b6’ to infrastructure. Traceback (most recent call last): File “/usr/local/lib/python3.11/site-packages/prefect/workers/base.py”, line 863, in _submit_run_and_capture_errors configuration = await self._get_configuration(flow_run) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File “/usr/local/lib/python3.11/site-packages/prefect/workers/base.py”, line 940, in _get_configuration else await self._client.read_deployment(flow_run.deployment_id) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File “/usr/local/lib/python3.11/site-packages/prefect/client/orchestration.py”, line 1787, in read_deployment response = await self._client.get(f”/deployments/{deployment_id}“) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File “/usr/local/lib/python3.11/site-packages/httpx/_client.py”, line 1814, in get return await self.request( ^^^^^^^^^^^^^^^^^^^ File “/usr/local/lib/python3.11/site-packages/httpx/_client.py”, line 1585, in request return await self.send(request, auth=auth, follow_redirects=follow_redirects) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File “/usr/local/lib/python3.11/site-packages/prefect/client/base.py”, line 361, in send response.raise_for_status() File “/usr/local/lib/python3.11/site-packages/prefect/client/base.py”, line 174, in raise_for_status raise PrefectHTTPStatusError.from_httpx_error(exc) from exc.cause prefect.exceptions.PrefectHTTPStatusError: Server error ‘500 Internal Server Error’ for url ’https://api.prefect.cloud/api/accounts/172fd80b-60d8-4f3c-a46b-f4fc4dfcc599/workspaces/a7fba5cf-26d2-4038-9fe8-1d40e83e0568/deployments/283c759b-3ae4-4ab7-952d-1572e8bc77a2' Response: {‘exception_message’: ‘Internal Server Error’} For more information check: https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/500
m
thought for 18.5 seconds
Based on the error message and research, this issue appears to be related to intermittent connectivity problems when trying to communicate with Prefect Cloud's API. The 500 Internal Server Error you're seeing specifically occurs when trying to read deployment information before submitting a flow run. Here are a few key points and recommendations: 1. Common Causes: - Network connectivity issues between your worker and Prefect Cloud - Temporary API service disruptions - Rate limiting or timeout issues 2. Recommended Solutions: a. Implement Retry Logic: - Add retry policies to your deployments to handle infrastructure-related failures - You can configure this in your deployment using the
retry_policy
parameter:
Copy code
python
   from prefect import flow
   from prefect.deployments import Deployment
   
   @flow
   def my_flow():
       pass
   
   deployment = Deployment.build_from_flow(
       flow=my_flow,
       name="my-deployment",
       retry_policy={ "retries": 3, "retry_delay_seconds": 60 }
   )
b. Network Configuration: - Ensure stable network connectivity between your worker and Prefect Cloud - Check if there are any firewall rules or proxy settings that might be interfering - Verify your network can consistently reach
api.prefect.cloud
c. Worker Configuration: - Consider increasing worker timeout settings if you're seeing this with larger flows - Monitor worker logs for any patterns in when these failures occur 3. Monitoring and Debugging: - Keep an eye on your worker logs for patterns - Set up monitoring for worker health and connectivity - Consider implementing logging to track when these errors occur 4. Additional Context: This issue has been reported in various forms, particularly with infrastructure provisioning. While the error you're seeing is specifically a 500 error from the Prefect Cloud API, the underlying cause is often related to network connectivity or temporary service issues. If you're seeing this error frequently, it would be helpful to: 1. Track when these errors occur (time of day, frequency) 2. Note any patterns in the affected flows or deployments 3. Monitor your network connectivity to
api.prefect.cloud
4. Consider implementing more robust error handling and retry logic in your deployments Would you like me to provide more specific information about any of these aspects or help you implement a particular solution?