<@ULVA73B9P> all of my flow runs have been stuck i...
# ask-community
i
@Marvin all of my flow runs have been stuck in the "Late" state since yesterday. The server and the workers are healthy &. running. What could be the reason for this ? I am using prefect 3.1.15
m
thought for 64.8 seconds
Given that your server and workers are running, here are the most likely causes and solutions for your flows being stuck in the "Late" state: 1. Worker Pool Capacity Issues: - Check if your worker pool has enough capacity to handle the number of flow runs - Verify that the worker pool's work queue isn't overwhelmed - Monitor the worker logs for any resource constraints 2. Infrastructure Mismatch: - Ensure your flows are being deployed to the correct work pool - Verify that the work pool type matches your infrastructure setup - Check that the worker has the necessary permissions to pull and execute flows 3. Network or Connectivity Issues: - Even though your workers are running, there might be connectivity issues between the workers and the Prefect server - Check the worker logs for any connection timeouts or network-related errors To diagnose the issue: 1. Check the worker logs for any errors or warnings:
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   prefect worker logs <worker-name>
2. Verify the work pool status:
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   prefect work-pool ls
3. Check the specific flow run logs to see if there are any error messages before the "Late" state:
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   prefect flow-run logs <flow-run-id>
4. Monitor your worker process status:
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   prefect worker status
If none of these reveal the issue, you might want to try: - Restarting your workers - Creating a new flow run manually to test if the issue persists - Checking if there are any system resource constraints (CPU, memory, disk space) on the worker machines For more detailed information about states and troubleshooting, you can refer to the Prefect states documentation. Would you like me to help you investigate any of these specific areas further?
i
@Marvin can you explain these params PREFECT_WORKER_QUERY_SECONDS and PREFECT_WORKER_PREFETCH_SECONDS
m
thought for 41.3 seconds
Let me break down these two important worker configuration parameters: ### PREFECT_WORKER_QUERY_SECONDS - Purpose: Controls how frequently a worker polls the Prefect server for new work - Default Value: 10 seconds - Impact: - Lower values (e.g., 5 seconds) make workers more responsive but increase server load - Higher values (e.g., 30 seconds) reduce server load but might cause more delay in picking up new work - Use Case Example: You might lower this value in development for faster feedback, or increase it in production with many workers to reduce server load ### PREFECT_WORKER_PREFETCH_SECONDS - Purpose: Determines how far into the future a worker looks for scheduled work - Default Value: 10 seconds - Impact: - Lower values mean workers only prepare for imminent work - Higher values allow workers to prepare further ahead but might consume more memory - Use Case Example: You might increase this value if you have flows that require significant preparation time (like downloading large datasets) ### How They Work Together These parameters work in tandem to control the worker's behavior: 1. Every
PREFECT_WORKER_QUERY_SECONDS
, the worker checks for work 2. When checking, it looks for any work scheduled to start within the next
PREFECT_WORKER_PREFETCH_SECONDS
### Adjusting These Values You can modify these values through: 1. Environment variables:
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export PREFECT_WORKER_QUERY_SECONDS=15
export PREFECT_WORKER_PREFETCH_SECONDS=20
2. Or in your Prefect configuration:
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from prefect.settings import Setting
from prefect.worker import Worker

worker = Worker(
    query_seconds=15,
    prefetch_seconds=20
)
### Recommendations - For most use cases, the default values (10 seconds) work well - If you're experiencing delayed flow runs: - Consider reducing
PREFECT_WORKER_QUERY_SECONDS
to check more frequently - Increase
PREFECT_WORKER_PREFETCH_SECONDS
if you need more preparation time - If you have many workers and want to reduce server load: - Increase
PREFECT_WORKER_QUERY_SECONDS
to reduce polling frequency - Keep
PREFECT_WORKER_PREFETCH_SECONDS
at default unless you have specific preparation needs Remember that these settings affect server load and worker responsiveness, so adjust them thoughtfully based on your specific needs and infrastructure capabilities.
i
@Marvin any other reason why the workers are not picking up the work ?
m
thought for 45.1 seconds
Based on my research, here are several additional reasons why workers might not be picking up work, beyond the timing parameters we discussed earlier: 1. Authentication/Permission Issues: - Incorrect or expired API keys - Missing or incorrect PREFECT_API_KEY environment variable - Worker doesn't have proper permissions to access resources 2. Network Configuration Problems: - Firewall rules blocking worker connections - DNS resolution issues - Proxy settings interfering with connections - Network latency causing timeouts 3. Worker Health Issues: - Worker process is running but not healthy (zombie process) - Worker heartbeat failures - Worker process running out of memory - Worker process hitting CPU limits 4. Work Pool Configuration: - Mismatched work pool types - Work pool concurrency limits reached - Incorrect work queue assignments - Work pool paused or in maintenance mode 5. Infrastructure Issues: - Container orchestration problems (if using containers) - Resource constraints on the host system - Docker daemon issues (if using Docker) - System clock synchronization problems To diagnose these issues: 1. Check Worker Health:
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   prefect worker health-check
2. Verify Worker Configuration:
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   prefect config view
3. Check Work Pool Status:
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   prefect work-pool inspect <work-pool-name>
4. Monitor Worker Process:
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   prefect worker process-stats
5. Review Worker Logs with Increased Verbosity:
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   prefect worker start --log-level=DEBUG
6. Check API Connectivity:
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   prefect server health-check
Recommended Actions: 1. Restart the worker process with debug logging enabled 2. Check the system resources (CPU, memory, disk) on the worker machine 3. Verify network connectivity between worker and Prefect server 4. Ensure all environment variables are correctly set 5. Check for any system-level constraints or limits Would you like me to help you investigate any of these specific areas? It would be helpful to know: - Which work pool type you're using - If you're seeing any specific error messages in the logs - Whether this started happening suddenly or gradually
i
@Marvin i am using the process type work pool. This started happening suddenly since yesterday. I dont see any error messages in the logs
m
thought for 55.7 seconds
Since this started happening suddenly and there are no error messages in the logs, let's try a systematic approach to diagnose and fix the issue: 1. First, let's verify the worker process:
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   prefect worker ls
This will show all active workers and their status. 2. Check the worker's connection to the Prefect server:
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   prefect config view
Verify that PREFECT_API_URL is correctly set. 3. Restart the worker with debug logging:
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   prefect worker start --pool "your-pool-name" --log-level DEBUG
This will give us more detailed information about what the worker is doing. 4. Check the work pool configuration:
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   prefect work-pool inspect "your-pool-name"
Verify: - The work pool type is "process" - The concurrency limits - The work queue settings 5. Verify the flow runs are being created correctly:
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   prefect flow-run ls --state Late
This will show all flow runs in the "Late" state. Additionally, try these troubleshooting steps: 1. Clear any stuck runs:
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   prefect flow-run clear-status
This will clear any stuck flow runs. 2. Stop and restart the worker:
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   prefect worker stop "worker-name"
   prefect worker start --pool "your-pool-name"
3. Check system resources:
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   # Check CPU usage
   top
   
   # Check disk space
   df -h
   
   # Check memory usage
   free -h
4. Verify process limits:
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   ulimit -a
Make sure there aren't any restrictive process or file handle limits. If these steps don't reveal the issue, we can try: 1. Reset the work pool:
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   prefect work-pool delete "your-pool-name"
   prefect work-pool create "your-pool-name" --type process
Then redeploy your flows to the new work pool. 2. Check for environment changes: - Have there been any system updates? - Any changes to network configuration? - Any new firewall rules? - Any changes to the Prefect server configuration? 3. Verify Prefect version compatibility:
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   prefect version
Consider upgrading to the latest version if you're not already on it. Would you like me to help you work through any of these specific steps? Also, it would be helpful to know: 1. How many flow runs are typically in your system at once? 2. Are you using Prefect Cloud or self-hosted? 3. Have there been any recent changes to your infrastructure or deployments?