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Brad

10/13/2022, 9:20 AM
Hi team - having trouble signing in with the new magic codes..
1
using gmail email as username, trying to login with magic code or email - both failing with
Code has expired or is invalid.
is there any other way to login now?
j

Jeff Hale

10/13/2022, 11:36 AM
Sorry to hear that? This is on V2 and was working previously?
@Brad not seeing anything widespread on our end. Are you able to email help@prefect.io with your email?
:thank-you: 2
b

Brad

10/13/2022, 7:20 PM
Thanks for checking @Jeff Hale - v2 cloud yep
I'll shoot off an email
k

Keith

10/13/2022, 8:44 PM
I am having the same issue, every time I try and log in it states "Error The token has expired or is invalid"
j

Jeff Hale

10/13/2022, 8:54 PM
Please do the same, Keith.
👍 1
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Dennis Mattsson

10/14/2022, 10:32 AM
I had the same issue with the magic codes, but managed to log in using the handle instead of the email. Maybe try that, if you haven't already.
👍 1
:thank-you: 2