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Title
b
Brad
10/13/2022, 9:20 AM
Hi team - having trouble signing in with the new magic codes..
✅ 1
using gmail email as username, trying to login with magic code or email - both failing with
Code has expired or is invalid.
is there any other way to login now?
j
Jeff Hale
10/13/2022, 11:36 AM
Sorry to hear that? This is on V2 and was working previously?
@Brad
not seeing anything widespread on our end. Are you able to email
help@prefect.io
with your email?
:thank-you: 2
b
Brad
10/13/2022, 7:20 PM
Thanks for checking
@Jeff Hale
- v2 cloud yep
I'll shoot off an email
k
Keith
10/13/2022, 8:44 PM
I am having the same issue, every time I try and log in it states "Error The token has expired or is invalid"
j
Jeff Hale
10/13/2022, 8:54 PM
Please do the same, Keith.
👍 1
d
Dennis Mattsson
10/14/2022, 10:32 AM
I had the same issue with the magic codes, but managed to log in using the handle instead of the email. Maybe try that, if you haven't already.
👍 1
:thank-you: 2
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