Hey team, I have an simple automation that changes a flow run state to Failed if the flow run stays in a Running state for x hours. This has worked previously. But i have also found this doesn't always trigger, despite having flow runs meet the criteria. Has anyone encountered this as-well?

Hi Sam! How have you configured your automation? Would you mind dropping a screenshot of how the trigger is set up?

Hey Bianca, Here's my automation:

Gotcha, thanks for the context. Just to confirm that the automation isn't firing, have you already inspected the events page in the UI? You should be able to filter by events (

prefect-cloud.automation.*

) and by the resource (the flow or deployment that is breaching the SLA defined in the trigger) to see if the automation is A) triggering and B) the action is actually executing. Curious to see if it's not firing at all, or if the action itself just isn't going through correctly. If it's the action that isn't being applied, it may be worth trying to adjust the action so that it cancels the flow run instead of trying to coerce the state, and send yourself a notification (maybe via email) that a flow run breached the SLA.

Yep, In the events page the for the automation there are no events, and i can see a flow run that occurred in that time that should have triggered the automation (i have manually cancelled this flow run). I'll raise an issue.