Hi guys, I need super urgent help!! My prefect UI stopped loading suddenly!

Hey @Anat Tal Gagnon this might seem tedious but can you try accessing the ui with the url specifically, i.e.

<http://127.0.0.1:4200>

I recall something similar happening to me before and that worked for me though I haven't seen it happen for a minute when accessing the Orion UI, also does this occur on multiple browsers or just the 1

And as a quick follow up, are running this using Docker Compose? That's what it looks like. If so, did you change the

ports

setting or environment variables in your

docker-compose.yml

file at all? Here's what I use if I want to quickly spin up Orion using Docker Compose:

version: "3.9"
services:
  ### Prefect Orion API
  orion:
    image: prefecthq/prefect:2.4.0-python3.10
    restart: always
    volumes:
      - prefect:~/.prefect
    entrypoint: ["prefect", "orion", "start"]
    environment:
      - PREFECT_ORION_API_HOST=0.0.0.0
    ports:
      - 4200:4200
      
volumes:
  prefect:

That typically starts up and shares port 4200 with the host so I can load it in my browser at http://localhost:4200

thank you, trying now on the side

Glad to hear you solved it! And thank you for following up to let us know what the issue was.