⢠I'm on ubuntu and cloud
⢠I can see my work queue in cloud matches the work queue my agent is looking for
⢠but any flows I schedule turn late and my agent isnt doing anything
Brad
09/08/2022, 9:10 AM
Is there anyway to:
1. turn on some more logging for the agent?
2. Some sort view in cloud that shows the agents that are connected, and which work queue they're connected to ?
Brad
09/08/2022, 9:13 AM
Thank you for š¦ - following the instructions in the slack above solved my issue (after I connected to the correct profile)
Brad
09/08/2022, 9:13 AM
But I did not have my directory/environment setup exactly as above earlier today and it was not working - so that solved my issue for anyone else hitting the same thing !
a
Anna Geller
09/08/2022, 9:14 AM
rubberducking ftw! marvin duck great you found out how to approach it
providing more information about the health of an agent is on our radar, great questions
b
Brad
09/08/2022, 9:16 AM
Thanks @Anna Geller! Yep for other users (especially new ones) I think an agent page or some more diagnostics on the cloud side would be very helpful
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