https://prefect.io logo
Title
n

Nuno Silva

09/05/2022, 9:50 AM
Hello, since Friday "Prefect Cloud will undergo scheduled maintenance for our secret store" https://prefect.status.io/pages/maintenance/5f33ff702715c204c20d6da1/630cf177ad12e9052dd03e42 that we have problems to connect to api.prefect.io from our AKS virtual nodes, we just get a urllib3 "name resolution error" and the flow does not even start. Any ideas? We're using v1.3.0
1
c

Chris White

09/05/2022, 10:35 AM
Hi Nuno, that typically means there is something wrong with your DNS configuration; maybe check if any firewall rules have changed within your network
n

Nuno Silva

09/05/2022, 10:37 AM
Hi Chris, indeed, but since we changed nothing and coincided with the maintenance, I got wondering
c

Chris White

09/05/2022, 10:47 AM
Yea that's fair - the maintenance period was only to upgrade our secret store infrastructure, no DNS or networking changes, and occurred on Saturday not Friday
:thank-you: 1