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Hi all - is anyone else having issues with loading...
# ask-communitya
Arlo Bryer
03/23/2020, 10:12 AMHi all - is anyone else having issues with loading cloud.prefect.io at the moment?
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josh
03/23/2020, 11:33 AM🤔 Seems to be working for me (at least on the surface)
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Arlo Bryer
03/23/2020, 12:28 PMhmm, I’m unable to load anything there - just a blank page with a load of Content Security Policy errors.
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josh
03/23/2020, 12:29 PMInteresting, cc @nicholas
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Arlo Bryer
03/23/2020, 12:29 PM@josh - this might be due to some issues we’ve been having with user accounts
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josh
03/23/2020, 12:30 PMI’ll forward this to the Cloud team!
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Arlo Bryer
03/23/2020, 12:30 PMI created a user account on Friday for a colleague @Kostas Chalikias which wasn’t working, and was fixed at some point since then. Perhaps that had this knock on effect… not sure
Arlo Bryer
03/23/2020, 12:30 PMcool, thanks. That would be helpful.. really need to see the flows and runs we currently have!
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nicholas
03/23/2020, 12:52 PM
Hi @Arlo Bryer, looking into the issue, will report back asap!
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Arlo Bryer
03/23/2020, 1:01 PMgreat, thanks
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nicholas
03/23/2020, 1:41 PM
@Arlo Bryer can you try to log into cloud.prefect.io in an incognito browser window?
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Arlo Bryer
03/23/2020, 2:13 PMsure
Arlo Bryer
03/23/2020, 2:14 PMI did that earlier but will try again now
Arlo Bryer
03/23/2020, 2:15 PMok - that seems to have worked @nicholas - just trying clearing the cache now
Arlo Bryer
03/23/2020, 2:16 PMok - that all seems a lot happier now
Arlo Bryer
03/23/2020, 2:16 PMthanks @nicholas
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nicholas
03/23/2020, 2:16 PM
Great @Arlo Bryer! Yeah it seems like there might be a caching issue, I'll take a look to see if there's anything we can do on our end for that
nicholas
03/23/2020, 2:17 PM
If you have any other issues let me know!