the usage of this community seems like it would fit better with a discourse forum, allowing tagging and searching. so many posts with detailed discussion and i can't really discover relevant posts, discern between novice/expert questions, or search for questions i may also have.
2 years ago
Hi @Ricky - this is something we are trying to find the right balance on. Our experience with most forums is that they reduce attention and response by artificially dividing users and failing to create a cohesive community. Our approach is to use this Slack community to address questions in threads, then archive the thread to our public GitHub issues where it becomes searchable and categorized, as well as remains available for future conversation or response.