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John Ramirez

06/11/2020, 2:02 PM
hey last night I experience an unknown error to me. here is a pic of the logs
👀 1
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Dylan

06/11/2020, 2:15 PM
Hey @John Ramirez! Looks like your agent timed out when attempting to communicate with Prefect Server/Prefect Cloud. What backend is this agent set up to talk to?
j

John Ramirez

06/11/2020, 2:16 PM
the agent is on EKS
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Dylan

06/11/2020, 2:23 PM
Right! But is is trying to talk to Prefect Cloud or a Prefect Server instance that you’ve set up yourself?
Given that there’s a Lazarus log in there, this must be Cloud
@John Ramirez if you shoot me a link to that flow run I can take a closer look
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Dylan

06/11/2020, 2:58 PM
@John Ramirez Looks like the agent timed out when attempting to communicate with Cloud. Did future runs of this flow succeed?
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John Ramirez

06/11/2020, 2:58 PM
i ran it manually without issue
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Dylan

06/11/2020, 2:59 PM
Looks like a hiccup on our end. If you see this again please flag it and let us know