Hey guys, new here to Prefect. The DevOps team at my company created a server for us but i can't see...

Saatvik Ramisetty

11/04/2020, 9:05 PM

Hey guys, new here to Prefect. The DevOps team at my company created a server for us but i can't seem to connect.

curl -I <http://myserver>

seems to return

Copy code

HTTP/1.1 200 OK
Date: Wed, 04 Nov 2020 20:57:57 GMT
Content-Type: text/html
Content-Length: 12382
Connection: keep-alive
Server: nginx/1.18.0
Last-Modified: Tue, 13 Oct 2020 23:49:16 GMT
ETag: "5f863cfc-305e"
Accept-Ranges: bytes

But i can seem to connect on the UI.

Mariia Kerimova

11/04/2020, 9:27 PM

Hi Saatvik! Can you provide a bit more information or any error messages you have? It looks like you have receive a 200 response from the server

Saatvik Ramisetty

11/04/2020, 9:41 PM

Yeah, I'm receiving a 200 response but the connecting bar on the top right doesn't seem to go through

Zanie

11/04/2020, 10:03 PM

You’ll want to make sure that graphql endpoint is pointing to the apollo deployment and that you can access that locally at the relevant port (since the browser will be hitting that endpoint for the UI)

Saatvik Ramisetty

11/05/2020, 4:24 PM

Oops! It looks like something went wrong when trying to connect; make sure Prefect Server is running at the URL above and try again.

Saatvik Ramisetty

11/05/2020, 4:24 PM

Does the admin on DevOps need to adjust for anything?

Zanie

11/05/2020, 4:25 PM

Can you ask them where the apollo service is deployed and confirm you have access to it?

Saatvik Ramisetty

11/05/2020, 6:59 PM

Yep, I wasn't aware that the Apollo service was deployed elsewhere. I now have access, thanks for the help! Excited to build our use-case on Prefect

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