Hello. We are using prefect with its free plan, an...
# ask-community
m
Hello. We are using prefect with its free plan, and yesterday when I tried to deploy a new flow, I got this error message: 'prefect.utilities.exceptions.ClientError: [{'path': ['create_flow_from_compressed_string'], 'message': 'This tenant already has the maximum number of flows.', 'extensions': {'code': 'INTERNAL_SERVER_ERROR'}}]' I looked for this message in this slack, and the two related topics are using paid plans. Could you explain me if it is related to free vs paid plans please, because I cannot find this information in your website plans comparison page? And how could we solve this limitation? (notice than I checked, and we currently have 25 flows deployed in total amongst our different prefect projects). Best !
t
In my experience, you need to pay to have more than 25 flows on the Team. I do believe they are changing the plans to be usage-based, not flow-based. So you would pay per task run. We got arond that limit for a bit by only registering the flows we are testing in our "dev" projects.
j
Hi Morgan, sorry to hear you're having issues. Our new pricing model isn't flow based and would resolve your issue. Based on the details above, it looks like you're on a plan that's old enough you likely won't be able to self-serve a license transition - if you email help@prefect.io someone on our team will help you through this process.
m
ok thanks a lot for these useful informations 🙂