Hi - I am having an issue where a user has issues ...
# ask-communityv
Vincent
04/06/2021, 4:43 PMHi - I am having an issue where a user has issues viewing/ joining the group via the web interface. Any advice is welcome.
k
Kevin Kho
04/06/2021, 5:09 PM
Hi @Vincent, can you give me more details what the user is seeing?
v
Vincent
04/06/2021, 5:10 PMThe dashboard panels are blank. The user is unable to see any of the flow information. In addition, the user cannot change their name, or leave the group.
k
Kevin Kho
04/06/2021, 5:12 PM
Will look for someone who can help.
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nicholas
04/06/2021, 5:13 PM
Hi @Vincent - is this Prefect Cloud or Server?
v
Vincent
04/06/2021, 5:13 PMCloud
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nicholas
04/06/2021, 5:13 PM
Great - could you DM me the user email and your team name/slug?
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