Is prefect cloud down right now? Can’t seem to get...
# ask-communityz
Zach Schumacher
07/22/2021, 2:30 PMIs prefect cloud down right now? Can’t seem to get to our tenant
k
Kevin Kho
07/22/2021, 2:31 PM
Hey @Zach Schumacher, it seems fine. Status page is here . What are you seeing?
z
Zach Schumacher
07/22/2021, 2:32 PMI’m actually OOO atm, but one of my engineers reported it’s not loading
k
Kevin Kho
07/22/2021, 2:33 PM
Oh they may have to clear the cache if it’s stuck at the loading dots
z
Zach Schumacher
07/22/2021, 2:34 PMI think that was the problem. Known issue?
k
Kevin Kho
07/22/2021, 2:34 PM
Known issue yep. We had reports yesterday as well, and the UI team is focused on improving the performance in the coming months.
z
Zach Schumacher
07/22/2021, 2:35 PMGreat, thanks for the quick response
👍 1
Zach Schumacher
07/22/2021, 5:16 PMi actually can’t get past the loading dots. Ive tried.
• explicitly clearing cache
• opening in a private browsing session
im using
• safari 14.1.1
• also tried on iOS 14.6 in a safari browser
Zach Schumacher
07/22/2021, 5:18 PMworks on chrome, tho
k
Kevin Kho
07/22/2021, 5:36 PM
Will ask the UI team
n
nicholas
07/22/2021, 5:48 PM
HI @Zach Schumacher - this looks like a bug with yesterday's release, thanks for letting us know, we should be able to have a fix out in the next 30 minutes
nicholas
07/22/2021, 5:48 PM
(will update this thread when that happens)
z
Zach Schumacher
07/22/2021, 5:49 PMthanks guys
n
nicholas
07/22/2021, 7:11 PM
@Zach Schumacher - this issue should be resolved but you may need to hard refresh Safari (safari is extremely aggressive with caching)
z
Zach Schumacher
07/22/2021, 8:35 PMall good now - thanks for the quick fix
🚀 1
7 Views