my team has increasingly had trouble accessing <cl...
# ask-community
b
my team has increasingly had trouble accessing cloud.prefect.io (just an endless spinner after logging in), to the point where someone asks daily "is prefect down for everyone?". it seems like the problem might cache-related because often opening in another browser will do the trick, but clearing the cache in Chrome doesn't seem to be enough. in the console I see an endless looping request to
<http://lr-ingest.io|lr-ingest.io>
, not sure if that's a symptom or a cause. any suggestions for how to further debug? I'm staving off an anti-Prefect mutiny from my team because of how painful it is for anyone to access the site 🏴‍☠️
z
Hey Brett, that's disappointing to hear 😞 we thought we'd squashed all the login issues. We'll definitely be looking into this today and let you know if there's anything you can do to help.
b
as of right now I still can't log in in chrome so if you need a live test case let me know 🙂
s
I am experiencing the same issue this morning.
m
FWIW - We still experience similar issues occasionally (running on chrome)