Hi all, has anyone else noticed that the prefect d...
# ask-community
r
Hi all, has anyone else noticed that the prefect documentation website seems to become unresponsive after it's been open for several hours (or days?). What happens to me is that I can scroll and click links on the doc site, and the URL in the nav bar will change, but the page content will stay on the same content it was on previously when I left it and I'm unable to navigate away. To restore navigation features I need to refresh the page. Actually, I've also noticed the prefect UI interface also freeze up on me when it's left open for a long time as well (both cloud and self-hosted versions). More of a hard-lock there though where I can't seem to do anything. Curious if anyone else is experiencing one or both of these issues?
n
Hi @Ryan Smith - thanks for letting us know; I don't have timelines yet but we're working on improving the docs experience in general and this is good feedback. Are there specific pages that you seem to see this on more? No worries if not, I've definitely seen this before
r
@nicholas, no I haven't really found any clear steps to reproduce yet. So far best I can say is that pretty much any page I leave it on eventually becomes unresponsive if I leave it open long enough. Any doc page does seem to be pretty consistently frozen first thing in the morning for me if I left them up over night though. Same goes for the prefect app ui.
I'll see if I can poke around in the inspector next time it happens and figure out any more information
n
Hm understood - if you're using Cloud, feel free to DM me your email/tenant slug or name and we can take a look on our end
k
I’ve noticed a similar thing on the API docs pages. As far as I remember, it wasn’t necessarily after having the page open for a while.
(I can’t seem to replicate this issue at the moment, but I will post details here if it happens again)
r
Some of the docs that get linked from top results in Google seem to have unresponsive left-navigation. I didn’t have this issue when going to the docs directly.
c
I have similar mysterious trouble with some Prefect Cloud pages - especially when I visit a URL that a colleague has given me - not unusual for me to click the URL, and get only the prefect cloud top bar, nothing else on the page - sometimes I wait and it fills, sometimes I reload and it fills, sometimes neither seem to help
p
I have experienced the same issue with the docs and cloud UI. The only solution is to refresh the page and sometimes to close and reopen it.
k
This happened to me again. I left this page: https://docs.prefect.io/orchestration/agents/ecs.html#custom-runtime-options open for a few mins. Upon return, the left side bar seems totally unresponsive to clicks. See attached console error. Chrome: Version 93.0.4577.63 (Official Build) (x86_64) Mac OS: 11.2.3 (20D91)