@channel Experiencing a weird issue with Prefect C...
# ask-community
j
@channel Experiencing a weird issue with Prefect Cloud. We have twice experienced flows that have stopped scheduling themselves ~1.5 hours after the scheduler is enabled (see image). This flow was deployed yesterday afternoon and is scheduled to run every 10 minutes. The first instance of schedule “running out” happened at 2:40 PM (PST). Disabling and renabling the flow schedule allowed more flow runs to be schedule. This happened again at 4:40 PM PST. Tagging @nicholas and also going to follow up with sales@prefect.io. Hoping to get this resolved soon so my devs and I can avoid flipping switches every 1.5 hours and enjoy our long weekend 😉
FYI this issue happened to us in the same flow on March 19th of this year. Unfortunately, I can’t find any Slack threads about this incident because it was too far back in history.
j
Hi @Julie Sturgeon I’m watching this now to see if I can learn anything; it looks like someone (you?) is toggling the schedule right now though, so I’ll DM you to see if we can coordinate for a moment
j
Issue resolved for now. Thanks @Jeremiah!
👍 1
c
Hi Julie - thanks for raising this. We appreciate your understanding and for upholding our community standards of professionalism despite you and your teams’ frustration - we’ll be sure to find a way to show our appreciation!!