Has anyone noticed any degraded service on prefect cloud. It seems that my flows keep exiting before...

Vincent

09/03/2021, 10:07 PM

Has anyone noticed any degraded service on prefect cloud. It seems that my flows keep exiting before completion (no error message on cloud)

Kevin Kho

09/03/2021, 10:09 PM

We had one incident recently. You can check it here , but it has since been resolved

Vincent

09/03/2021, 10:10 PM

I keep getting these issues on my flows -

requests.exceptions.RetryError: HTTPSConnectionPool(host='<http://api.prefect.io|api.prefect.io>', port=443): Max retries exceeded with url: /graphql (Caused by ResponseError('too many 503 error responses'))

Vincent

09/03/2021, 10:11 PM

I am on 15.4

Kevin Kho

09/03/2021, 10:12 PM

Will leave a message for the team though a lot are already out for the long weekend. This is unexpected though. This is a very large mapped flow and you were being throttled by the API right?

Vincent

09/03/2021, 10:13 PM

yeah.

Vincent

09/03/2021, 10:21 PM

well - I see that 15.5 is out. I will upgrade to see if that has any better performance.

Vincent

09/03/2021, 10:25 PM

No good 😞

Vincent

09/03/2021, 10:43 PM

It seems that even scaling my jobs down gets me nowhere. - Will retry with concurrency limits.

👎 1

Kevin Kho

09/03/2021, 10:54 PM

Sorry there isn’t anyone around right now who can help with this, Could you DM me your tenant id so a team member can look when they get the chance? and a flow run id?

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